Family and friends

Looking after yourself

A person's gambling behaviour can have serious social, physical, emotional and financial impacts on those who are close to them. It's estimated that for every person who experiences severe harm because of their gambling, up to six other people are negatively impacted.

If you’re impacted by someone else’s gambling – whether you’re a partner, child, parent, workmate or friend – you may be experiencing feelings of sadness, anxiety, stress or anger. While family and friends can play a vital role in helping someone close with a gambling problem, it’s just as important that you look after yourself and your family.

You can access free advice and support by calling 1800 858 858, 24 hours, 7 days a week.

If someone close to you has a gambling problem, you may also need to protect your finances. For free financial counselling contact Care.

The ACT Gambling Support Service also offers assistance and support for people affected by the gambling of others, including through its Family and Friends Support Group.

Supporting someone else

If you’re concerned about someone close to you, and you’re in a position to reach out to them, there are many ways to get support. Check out Gambling Help Online for advice on Helping Others, including understanding the signs of gambling harm and starting the conversation.

If the person gambles at licensed venues (e.g. Clubs or the Casino), you can also talk with the venue’s Gambling Contact Officer (GCO). The GCO should consider all information available to them and decide whether the licensee needs to exclude the person because their gambling is posing a serious risk to their welfare. Visit our Exclusion Support page for more information.

Other supports

For support and advice in a personal crisis contact Lifeline on 13 11 14.

If you or someone you know is experiencing any type of abuse it is important to seek support. The 1800 RESPECT LINE - 1800 737 732 (national sexual assault, domestic, family violence helpline) is available 24 hours, 7 days a week.

See also our page on: Gambling and young people