Preventing gambling harm, as well as providing assistance to your members or customers who are experiencing gambling harm are key aspects of delivering safer and more enjoyable experiences for your members. This is consistent with legislative requirements and reflects community expectations. This page provides resources that will help you in this important role.
The following printable resources are provided to help venue staff identify and respond to gambling harm.
Let's change the conversation
The Commission has released a guide to support safer, more inclusive conversations about gambling and related harms.
The guide promotes a balanced narrative - recognising that gambling is a risky activity that can harm anyone - and offers practical tips for using person-first language, avoiding stereotypes, and acknowledging the wide range of harms that can affect individuals, families and communities.